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Domain Allowlist

This guide provides the complete list of Paytient domains that should be allowlisted in your organization's network security settings.

Overview​

Allowlisting these domains will ensure that your employees can access essential Paytient communication, resources, and services without disruption while maintaining necessary security protocols.

Required Domains​

Configure your firewall, email filters, and security systems to allow traffic from the following domains:

Web Domains​

DomainPurpose
paytient.comPrimary website and platform access
paytient.coAlternative domain for services
ordwaylabs.comFinancial services platform

Email Domains​

Allow emails from these addresses to ensure you receive important communications:

Email AddressPurpose
hello@paytient.coGeneral communication
hello@paytient.comGeneral communication
hello@mail.paytient.comMarketing and transactional emails
hello@account.paytient.comAccount-related notifications
noreply@paytient.comAutomated system notifications
no-reply@ordwayplatform.comBilling and invoice notifications
payroll@paytient.comPayroll-related communications
invoicing@paytient.comInvoice and billing communications

Third-Party Service Domains​

DomainPurpose
hubspotemail.netMarketing email delivery service

Implementation Checklist​

When configuring your allowlist, ensure you update the following systems:

  • check_circle Email Security Gateway - Add email addresses to safe sender list
  • check_circle Spam/Junk Filters - Configure to allow Paytient domains
  • check_circle Firewall Rules - Allow outbound HTTPS traffic to web domains
  • check_circle Web Content Filters - Whitelist Paytient web domains
  • check_circle Proxy Servers - Configure to allow Paytient traffic
Testing Your Configuration

After implementing these changes, verify that:

  • You can access https://paytient.com from your network
  • Test emails sent from Paytient reach your inbox and are not marked as spam

Security Considerations​

While allowlisting these domains:

  • shield Maintain other security controls - Continue monitoring for malicious activity
  • shield Educate employees - Train staff to verify legitimate Paytient communications
  • shield Monitor access logs - Track usage patterns for anomalies
  • shield Document changes - Keep records of allowlist configurations for audit purposes
Phishing Awareness

Always verify that emails claiming to be from Paytient match the domains listed above. Be cautious of similar-looking domains or suspicious requests for sensitive information.

Getting Help​

If you encounter issues accessing Paytient services after implementing these allowlist rules:

  1. Verify configuration - Double-check that all domains are properly allowlisted
  2. Check for typos - Ensure domain names are entered exactly as shown
  3. Clear caches - Browser and DNS caches may need to be cleared
  4. Contact your IT team - Work with your network administrators to troubleshoot
  5. Reach out to Paytient - Contact your implementation team if issues persist
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